COMPANY OVERVIEW:

Gofal Cymru Care Limited is a leading provider of residential care, support, and rehabilitation services for children and adults with learning disabilities and mental health needs. With eight residential homes located across Cardiff and the Vale, we are dedicated to improving the quality of life for our residents by promoting autonomy, independence, and well-being.

SUMMARY:

Gofal Cymru Care Ltd is seeking a passionate and experienced Responsible Individual (RI) to lead and oversee our children’s residential services. This is a pivotal leadership role, ensuring the highest standards of care, safeguarding, and regulatory compliance across the organisation.

You will be responsible for overseeing the delivery and regulation of services across multiple residential homes, ensuring each provides safe, nurturing, and high-quality care for children and young people. The RI provides strategic direction, governance, and scrutiny to ensure services meet the highest standards of support and safeguarding.

ABOUT THE ROLE:

As the Responsible Individual, your role will be both strategic and hands-on, ensuring the highest standards of care across our children’s residential services. You will:

• Provide strategic oversight and ensure full compliance with the Regulation and Inspection of Social Care (Wales) Act 2016 and CIW standards.
• Oversee the performance and development of Registered Managers and residential care teams.
• Set clear objectives and performance targets in line with organisational goals and regulatory requirements.
• Ensure all contractual obligations and service-level agreements are met across residential settings.
• Work collaboratively with service leaders to sustain and improve the quality of care and outcomes for children and young people.
• Conduct regular visits to residential settings to monitor practice, ensure quality, and identify areas for improvement.
• Ensure accurate and timely record-keeping in line with CIW minimum standards and internal policies.
• Monitor and support services to meet or exceed expectations during CIW inspections.
• Regularly review budgets and performance data, ensuring financial accountability and recommending corrective actions where necessary.
• Maintain effective communication with internal and external stakeholders, including families, regulators, and commissioning bodies.
• Develop and maintain strong partnerships with key stakeholders to support service improvement and innovation.
• Identify and facilitate training and development opportunities that promote best practice and continuous improvement.
• Lead or contribute to service-wide meetings, forums, and strategic planning sessions.
• Develop, implement, and review operational guidelines and procedures to ensure consistency and high standards across services.
• Analyse performance data to inform service planning and improve outcomes for children and young people.
• Represent the organisation in external forums, inspections, and national initiatives to support service development.
• Promote the active participation of children, young people, and families in shaping, monitoring, and evaluating services.
• Monitor and evaluate the performance of designated Persons in Charge, ensuring accountability and support.
• Line manage designated staff and coordinate their roles and responsibilities across services to ensure effective delivery of care.
• Provide leadership and guidance on the delivery of safe, nurturing, and developmentally appropriate care for children and young people.
• Participate in on-call rotations as required, with expectations and compensation aligned to company policy and role level.
• Provide support to, and deputise for, other Responsible Individuals and Registered Managers as required, ensuring continuity of leadership and compliance with regulatory standards.

WHAT WE’RE LOOKING FOR:

Essential:

• Proven leadership experience in a CIW-registered children’s residential setting.
• Strong understanding of trauma-informed, child-centred care.
• Relevant management qualification (or willingness to work towards one).
• Meets CIW’s “fit and proper person” criteria.
• Full UK driving licence and access to a vehicle.

Desirable:

• Level 5 Diploma in Leadership for Health and Social Care Services (Children and Young People).
• Welsh speaking.
• Experience overseeing multiple residential homes or holding RI status previously.

WHY JOIN US:

We offer a comprehensive benefits package including:

• Private Bupa Healthcare
• Enhanced Pension Scheme
• Performance Bonus Scheme
• Remote & Flexible Working Options
• Career Development & CPD Opportunities
• Company Events & Loyalty Rewards
• Emergency Loan & Festive Gift Card
• Weekly Wellbeing Time

FURTHER INFORMATION:

To request the full job description or to apply, please email: recruitment@gofalcymrucare.co.uk

This position is subject to an enhanced DBS Disclosure which will be completed upon successful application.

Due to the high volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within two weeks of your application, unfortunately, you have not been selected to proceed to the next stage.

Please be advised that we are not currently offering sponsorship for employment visas.

Please complete an application form and submit it for our review. Click the link below to download the form.